Terms of Use

Vfane is a free online marketplace that helps Houston-area homeowners find residential roofing contractors. We are a matching tool — not a contractor, not an advisor, and not a party to any deal you make with a contractor you find here.

We do not employ, supervise, or control any contractor on our platform. Every contractor listed here is an independent business.

Vfane does not provide professional advice of any kind. We are not licensed contractors, engineers, attorneys, or insurance professionals. Our AI-powered educational tools give general information to help you prepare for conversations with contractors — nothing more. Do not rely on anything on this platform as a substitute for advice from a qualified professional.

Vfane has no involvement with insurance adjusting, claim filing, claim documentation, or any insurance-related professional service.

Each contractor on Vfane selects between three and seven trust pillars from a pool of twelve, covering business foundation, technical excellence, customer experience, and reputation. We then independently check each selected pillar against a public source — permit history from government databases, manufacturer certifications from public industry portals, business entity standing from the Texas Secretary of State, business insurance from contractor-provided documentation, and so on.

What pillar verification is:A per-pillar check that the contractor’s claim matches the public record. Each pillar shown on a contractor’s profile carries either a Verified badge (with the source we used) or a Claimed badge (contractor-reported, awaiting confirmation).

What pillar verification is not: A guarantee of work quality. An endorsement or recommendation. A promise that any contractor will do good work on your specific project. A warranty of any kind.

When we say a contractor is “Verified,” we mean at least one pillar on their profile has been confirmed against a public source. Pillar status can change at any time as new public data becomes available.

If you are a homeowner, you are responsible for independently checking any contractor's qualifications, insurance, licensing, references, and reputation before hiring them. Vfane gives you data to start with — but the hiring decision is yours alone.

Hiring a contractor involves real risks, including the possibility of property damage, construction defects, delays, and cost overruns. Those risks exist regardless of a contractor's verified pillar profile.

Vfane is completely free for all users — homeowners and contractors. No fees are charged. No subscription is required.

Contractors may choose to make voluntary donations to support Vfane. Donations are entirely optional and have absolutely no effect on pillar verification, search position, visibility, or any other platform feature.

Vfane is not responsible for any contractor's work, behavior, or performance. We are not a party to any agreement between a homeowner and a contractor. To the maximum extent permitted by Texas law, Vfane is not liable for any damages — including property damage, financial loss, personal injury, or any other harm — arising from your use of this platform or from any contractor you find through it.

Because the platform is free, Vfane's total liability to any user for any claim related to this platform is limited to one hundred dollars ($100).

Vfane uses a positive-only review system. Only positive experiences can be shared. We do not allow negative reviews or star ratings. Reviews reflect individual homeowner experiences and are not endorsements by Vfane.

Your use of Vfane is also governed by our Privacy Notice, which explains what data we collect and how we use it.

We may update these Terms at any time. If we make significant changes, we will notify you by email or by posting a notice on the platform. Your continued use after changes are posted means you accept the updated Terms.

These Terms are governed by the laws of the State of Texas. Any dispute must be brought in the state or federal courts in Harris County, Texas. Before filing any formal claim, please contact us first — we will try to resolve it directly.

By using Vfane — including creating an account, browsing contractor profiles, or using our matching tool — you agree to these Terms and our Privacy Notice. If you do not agree, please do not use the platform.

Questions about these Terms: support@vfane.com